Rope Ladder

Yes. We can set up a simple layby on most items—no interest, just easy instalments. Your order ships once the balance is paid. Pop a layby request through or message us and we’ll set it up.

Most products leave the warehouse in 1–3 business days after payment clears.

Courier time depends on your state and the size of the item. Metro is usually quick; 1–3 days for the East Coast and 4–5 days for the West Coast. Regional/remote can take a bit longer. You’ll get tracking once it’s collected.

Yes—in most areas. We work with insured installers who know our brands well. Ask for an assembly quote and we’ll book it once the item is received.

All products are covered by the manufacturer’s warranty (length varies by brand). Majority are 12 months. Some are longer—check each product or ask our team. We’ll organise the fix with the supplier—fast and fuss-free.

Yes, all of our products are GST inclusive.

Yes we do! Same product, same payment method? Done. Send us the link and we’ll take a look.